At AW Miller, we believe that a successful 3D printer installation is just the beginning. Our post-sales support program ensures your team can fully integrate and scale industrial 3D printing technology with confidence, efficiency, and measurable results. Whether you’re new to additive manufacturing or expanding your production capabilities, our comprehensive 3D printer technical support services include everything from onboarding and training to advanced troubleshooting and performance optimization.
Additive manufacturing often represents a major shift in workflow and design thinking. Our 3D printer post sales support bridges that gap by providing ongoing services that evolve as your business grows.
We support teams transitioning from traditional subtractive methods to additive workflows—whether you’re producing low-volume parts, evaluating new materials, or scaling up production.
Our proactive support also includes:
Because we maintain close relationships with industry leaders like Markforged, 3D Systems, and BigRep, our team stays at the forefront of innovation—and passes that knowledge on to you.
We’re more than a reseller—we’re your long-term partner in success. Our experienced support team works directly with customers to provide tailored solutions that maximize uptime and minimize learning curves.
Our 3D printing customer support includes:
We align our support with your team’s experience level, production goals, and timeline. Every service plan is designed to keep your operations running smoothly, no matter the complexity of your application.
Training plays a critical role in successful implementation. That’s why AW Miller offers a full catalog of additive manufacturing training courses tailored to various job roles, industries, and experience levels.
Our training supports your adoption of 3D printing by teaching the skills needed to make the most of your equipment. Courses can be held on-site or virtually and are designed to deliver hands-on experience that your team can apply immediately.
Available courses include:
These programs reduce learning curves, increase confidence, and empower your team to drive ROI from day one.
 We deliver proactive post-sales support—not reactive. Our commitment doesn’t end at installation. We support your additive manufacturing journey throughout the entire lifespan of your system.
Benefits of working with AW Miller:
With regional offices in Harleysville, PA and East Aurora, NY, we offer localized support backed by decades of experience in both traditional and additive manufacturing environments.
Whether you’re exploring new applications or managing multiple additive systems, AW Miller provides the expertise and resources to help you succeed.
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